Privacy Policy

1. Overview

The Fab Collective ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit the-fab-collective.com (the "Site"), how we use it, and your rights in relation to it. By using the Site, you agree to the practices described in this policy.

2. Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically.

Information you provide directly includes:

• Your name, email address, phone number, and company name when you submit a contact or quote request form
• Project details you share in form fields, such as location, bed count, project type, and budget range
• Your email address when you request a cost estimate via the configurator tool

Information collected automatically may include your IP address, browser type, device type, pages visited, and time spent on the Site. This is collected via standard web server logs and may be collected by analytics tools if implemented.

3. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry or quote request
• Prepare and send formal project proposals
• Communicate with you about your project or our services
• Improve the Site and our services based on usage patterns

We do not use your personal information for automated decision-making or profiling. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Form Submission and Third-Party Processors

Contact forms and quote request forms on this Site are processed via Web3Forms, a third-party form submission service. When you submit a form, your data is transmitted to and temporarily processed by Web3Forms before being forwarded to our team. Web3Forms operates under its own privacy policy, which you can review at web3forms.com/privacy. We use Web3Forms solely to receive your form submissions and do not authorize them to use your data for any other purpose.

5. Data Storage and Security

Form submissions are forwarded to and stored in our internal email system. We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

We retain your information for as long as necessary to respond to your inquiry and maintain a record of our communications. If you request deletion of your data, we will honor that request within 30 days subject to any legal obligations to retain certain records.

6. Cookies and Tracking

The Site may use essential cookies required for basic site functionality. We do not currently use advertising cookies, tracking pixels, or third-party behavioral analytics. If we implement analytics tools in the future, we will update this policy accordingly and, where required by law, obtain your consent.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to correct inaccurate information
• The right to request deletion of your personal information
• The right to object to or restrict processing of your information
• The right to data portability

To exercise any of these rights, please contact us at info@the-fab-collective.com. We will respond within 30 days.

8. International Users

The Fab Collective is incorporated in the United States with operations in Vietnam. If you access our Site from outside the United States, your information may be transferred to and processed in the United States or Vietnam. By using the Site, you consent to this transfer. We take steps to ensure that any such transfer complies with applicable data protection laws.

9. Children's Privacy

The Site is intended for business and professional use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

The Fab Collective
Email: info@the-fab-collective.com